We’re delighted to announce that we’ve won the ‘Feefo Gold Trusted Service Award’ for the second year running. The award recognises the exceptional customer service the teams have delivered throughout 2022.
Feefo is an independent review site that allows customers to share their experiences of the businesses with which they engage.
To achieve the Gold standard a business must receive a service rating of at least 4.5 out of 5, and over 50 reviews. During 2022, NICEIC Insurance Services collected nearly 300 reviews, which is a fantastic achievement.
Thank you to everyone who took the time to leave a review, it’s very much appreciated. Your feedback enables us to continually improve our service to you, as we aim to deliver an exceptional experience every time we engage with you.
Grant Barnfather - Tradesmen and Construction Lead for UK Schemes and Affinities at NICEIC Insurance Services said:
"I'm extremely proud of the service consistency our NICEIC Insurance Services team has demonstrated year on year. Having watched this team grow, I see the passion and dedication of our people to support our customers in each and every interaction. Our commitment to delivering the highest standards stems from respecting the significant value of our partner, NICEIC's brand. As an extension of NICEIC, the recognition of Gold standard is important to us as it’s our customers’ chance to give genuine feedback, this motivates us to continue to support them as we strive for continued improvement."
Once again, thank you to our customers and we look forward to another successful year supporting you and your business.