access your documents

Access your documents

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Existing customers

You can click here to access your policy documents via our new online portal. You will need to enter your email address and password to access your documents. If it’s the first time you’ve used the portal or you’ve forgotten your password, simply click here and we’ll send you a link to access your account set a new password.

Contact us

If you have any issues accessing your documents or have a general customer service query, please call the team on 0333 015 6629.