Customer Services
Whatever you need help with regarding your insurance – from your policy documents, to a change in your circumstances, or a general enquiry. Call 0333 015 6629.
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Complaints
If you’re not happy, we want to know. Click ‘Find out more’ to view our complaints procedure.
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Get the right cover at the right price
Includes dedicated customer support from a team of experts at the end of the phone whenever you need them.
Thank you for your help and we really appreciate your efforts and support in getting the policy sorted. It was good to be able to speak to the same person every time and we felt you really understood our needs.
From NICEIC Customer
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We’re thrilled to announce we have achieved the esteemed Platinum Trusted Service Award following three years of consistently earning the Gold standard.
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February 08, 2023
NICEIC Insurance Services Celebrates Winning a Feefo Gold Trusted Service Award for Delivering Exceptional Customer Service…. Again!
We’re delighted to announce that we’ve won the ‘Feefo Gold Trusted Service Award’ for the second year running. The award recognises the exceptional customer service the teams have delivered throughout 2022.
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August 17, 2022
How Much Insurance Cover do I Need?
Effective insurance protection is just as important as the tools of the trade. You’ll probably need several different types of insurance cover to fully protect your business.